tv Today in Washington CSPAN August 6, 2011 2:00am-6:00am EDT
thought was pretty fascinating. >> i want to shifted years and just really quickly let's talk about our favorite apps. >> this is michael's favorite speed. >> i will tell you why. this is a thing called chip finder. there's a big ad on the top. [laughter] >> i got the free one. >> so, go into -- scroll up a little. of course you're not going to see any ships. some kids just floating. >> this is really cool. i love to sail and we take this on the sailboat with us and were selling out night and see ships that pop-up. see the orange one if you will click on any one of those. click on that one. "why knot" i didn't pay for it so it's going to ask me to e-mail. >> you get the ship's course and
heading, the speed, the size of the vessel so when you are on long island sound on the boat and see lights coming at you you can tell if it is a little boat or container ship that's about to run you over. but it's a really great application and you know, we used to the couple of weeks ago sailing back from block island it was really foggy and i fired this up on my ipad and we were able to see where the ferries were coming across from a london, and it's a really cool app comes that's one of my favorite ones. >> expensive is that? >> [inaudible] >> it's jeal located so it's tracking it. anthony, what is one of your favorites? >> i am completely obsessed with home automation. i'm going to out myself. so for my phone, a tablet, anywhere i travel from work -- i live in manhattan and i come here on the weekends -- i can know what is going on at my house.
if my father-in-law is showing up at the house i can unlock the door -- >> or you can lock the doors, too. just kidding, just kidding. >> here is a live video of what is going on at my house all over the internet there's motion detectors, but the temperature is. this is not content and media, but it's a way to incorporate some digital things that just make my life easier. having a house out here is hard, so having -- >> can i turn off some light? >> bigger part in? >> this is a montag. it's both, iphone and ipad. >> automated pit >> automator. >> david what about you, what do you like? >> i have a lot of favorites. one of the things i end up using a lot is foursquare.
which 1i first thought about it i thought it was really kind of silly, but it's for those of you that don't know it's all without checking in at locations. so, for instance when i came here today i checked in to guild hall and uploaded a picture why isn't that there? it's connected to my social networks like twitter and facebook so my friends know where i am and what i'm doing. stat that's how we have to license a social media. >> you don't use this because you're too paranoid, your monitoring your house, you don't want people to know where you are. >> tory burge did that, you should talk about that. they are on the way. >> let me ask this question
first to the audience, if you put it is hotel tonight. how many of you land in the city when you arrive without hotel reservations, put your hand up. a couple of you. 40% of all travelers -- i think you can -- if you go to the cities, yeah. 40% of all travellers do this and like 80% of those under the age of 30 do not have the hotel when they land. so you can go -- you go to a city and i've been doing this for six months by the way and pay no more than $100 i'm telling you like four seasons in atlanta -- >> and the deals come out at noon. >> local times and you can be there and see the crescent beverly hills which is a nice hotel you've got -- >> its hip. >> the thompson beverly hills, and you've got sort of a boutique which is a nice hotel. so you can get these for a fraction of the cost and i've been doing it for six months and
nabhan would i wait until noon, book the hotel and i am and so i'm going to do that in atlanta thursday and see what i get, so it's kind of cool. >> excellent. >> [inaudible] >> automator, like automatic. >> it's a metal with a light bulb. >> do it on a daily basis. three categories and it's at noon, local time wherever you are traveling. you go on and find it. i've been in atlanta, l.a. and i get a hotel. so it's pretty cool. >> let's open it up to questions. yes. >> ayman interior designer.
someone suggested using an online magazine to show my work. i went on the online magazine, and i found by the time you get to the work rather than the advertising you lose patience. what do you find the selling is of that concept? >> well, i have to speak that from the point of view of the daily which i kind of had it up -- >> [inaudible] >> i love that. >> ♪duh, duh, duh. >> i would say secure ipad and i can speak with you after and to technical support on that, but i guess i would say i spent the last 15 years of my career selling, working with advertising on web sites, and the challenging thing about
publishing on the web was the templates with which were given to communicate content are very limited and the screen size was small. it's getting bigger as we get better monitors, but the challenge was the placement for advertising have been pre-defined for so long based on the smaller screen and availability that they are relegated to these very alleyways were headers and so out of those people were pushed into situations to have to put multiple ads on their page and or have ads jump out and the started to become offensive and people were put off by the ads. they were funding before many people were willing to charge for content. so, you know, the philosophy of having an experience that's a digital experience where you have a full-page ad like a magazine in between i think i hope is the future where advertising can have the space it needs to communicate and be in a place that doesn't compete with the content but complement's the content.
some of the magazines for the tablet i think do follow this model. if you see some of the replica magazines like a lawyer or some of the mask titles are going full page. but unfortunately, i think this is all still so new a lot of people are feeling it out. so to your point unfortunately when you were trying to get that might be obscured. >> what other questions? >> i can repeat it. >> you keep telling us about the daily and ariana content provider, in fact i have a talk tomorrow morning. i am concerned about the future of content providers and the marketers, publishers. i wondered if -- i have two questions. the first is whether the daily
content is new because it is original to the daily but you mentioned polling for all other publications, and i wonder how you do that with copyright, and my second question goes back to your comment about twitter owning the photographs people pass and you mentioned something about facebook having the right to use sophos and people lose their copyright or is that simply a shared licensing? >> there's nothing share about it. >> but are you losing your own copyright? >> if you took a picture with your camera and you download it to your computer of the great birthday party you were out last weekend upload to twitter and there's some very well-known people that would be, you know, put in magazines or newspapers and these images, companies that
buy them all the time, d-tn and others, you own and because it is on your camera or computer. it is your friend -- but twittered can go sell that image and not have to share any money with you. >> its share of licensing. they have the right but it's not exclusive. >> they are not going to chase you down and say we own it. of course not if you sold it on your own. >> does facebook have the same as twittered? >> check the 97 pages of terms and conditions i'm sure it is a great time reading. >> it changes as often as the tide changes, right? i will clarify one point to it i think that he may have misinterpreted something i was saying before the development of the daily was meant to take the best of what we all love about consuming content from broadcast, from the web and print. all of the journalists on staff
are 100% creating content for the daily. we are not collecting it from other places. so in fact what we are doing underscores the value of what you said. you are a content creators. we actually cherished journalism and we think people should be trained to collect and present and tell the story is across all these categories are to and life and sports and news so what you see in this example, this piece is just 100% video peace we have people on staff that have created. ♪ see you can experience it like you are watching tv. >> the developers, -- >> one thing i do want to say, you said something about whether you're aggravating content and information and copyright and things there is a fair number of people out there who are following sort of the fair use
guidelines and are, you know, posting a headline with 150 characters and then linking to the original content provider, and those services provide value to the quality content. it's making it more search engine friendly and driving more traffic to the sites. there are also people out there who are basically free writing it with you know, journalists and kind of taking the content so there is aggregation out there that i would submit makes quality content discoverable and is playing by the rules in the right way. >> which michael was building and it was very much about the consumer. i invest in the consumer-oriented companies and you as a writer and artist or consumer as well, and what they were doing is driving people to the original content so if you are making money saved from advertising like christine's contant you could drive it right
there so we need to get on and follow because they are encouraging people to do journalism and writing and content creation but doing it in a way that helps people find it and personalize it secure an application for some things i care about. estimates and all of these mediums and again whether it is a print piece on infield novel was in terrible in which teacher years ago the creative destruction that's happening in digital, what it's doing to the printing press companies, but it's doing to the box companies when is the last time someone used a pay phone? there's an entire industry to manage payphones and make money off of those. we haven't yet from a media standpoint, up to that so the problem is folks like you to work content creators, there is a lot of fear all for the
journalism that you are doing, and i think it's going to happen and try to talk about the future a little bit is the consumption of media and content and what i read and what i watch and what i buy is all going to be down to those individual pieces that i watch and read and by, and i think the concept of the large sort of media companies being able to sell a subscription to something was starting to go away. having a collective lead content about these sort of topics and there's going to be a way to do micropayments about like itunes is already done so what i'm going to read from an article and my counsel 83 cents.
>> i want to say for books i'm interested in this idea of micropayments because right now with previews on amazon and google books i can actually did in to various books and get as much as i need without buying the book which is very bad for the author publisher, and the good thing about them is of course they will destroy the book market because so far there's no way to sell the used e-book although i imagine someone is going to invent that. thank you. >> i scanned my ipad and then hand out to my friends. >> another question in the back. >> thank you very much. this has been a fascinating conference. all of us in this room have seen in the last year's the miracles of the technology that we are talking about and benefits we get from it and there is no
question that it's changed the world recently with all the things that you've discussed in the middle east and everything else but in my opinion there are three losses we get from this technology. the first is the relationship with the self. as long as i am connected to some technology i'm disconnected from solitude, disconnected to the thinking with nothing but my own mind. if i'm walking down on my iphone i'm not going to notice the swamps of theirs that. then there's loss of the relationship with other human beings. if i go out to dinner with six friends who i love and everyone is on their iphone i am not connected everyone is on their iphone. so there is a loss for me, and last and i think for me this is important in the development of the human species for young people and for children i just picked up a book that is called
nature deficit disorder and it's based on the concept that in order to be a full human being, we have to have a very profound connection to the world and the nature and at. living things, the outside world, animals, and all of this fantastic technology dissipates that and takes young people away from that and we lose a balance i think and i just wondered is that conversation ever, that all in your world? >> i was going to say with you on every level and worry about it for my children. i think again digital will be helpful to us shall the as the human species and that is no different than the printing press did and other forms of technology that allowed people to link regardless of geology of the common interests, thoughts, ideas, ways to help, which by
the way is missing from our discourse in this country in my opinion. so i think you are dead on. we have to think about ways to bring it back to people. bring people together alive, touch each other, how we actually get people to discover. being outside -- i had kids less light, not my own, my best friends kids, and they were all young -- but 75% of them are overweight or obese from sitting behind a device of some type. and they have to learn to move 60 minutes a day; then after they had a piece of chocolate cake run away from the miskitos, you can't stop, just keep running. they were having a blast. we have to give people -- these are fundamentals by the way. reading i mean reading a book is a fundamental. >> i think it's in keeping it does come up. the example i will give you is i, like anthony, taught high school before i got into this business and so i try to stick to education and i hear increasingly that the students
in high school and in college now have a really, really hard time writing papers because they can't sit down, they haven't had the grooming to sit and focus on one. they are used to these microbits. the book i told you i'm reading with the internet is doing to our brains, we are used to consuming everything in microbes. and in southern caribbean they got much earlier this cellphone and this whole portable media concept that is just finally proliferated in america. and this generation of kids is actually an incredibly anti-social, literally it's a problem. they really only are comfortable communicating with each other through electronic devices, phones, testing, etc.. it's ugly and unfortunate. i don't think the medium of these are creating that as much as our own lack of discipline. it's interesting michael brought
up the obesity thing because i was going to say we are also lucky to have access to so much food. kids snacking with fast food and all this, that is right there at your fingertips. and as a society, if we probably are going -- these things have become more clear we will solve impose more discipline that just because there is a fast-food restaurant doesn't mean you drive through and get french fries between meals you wait until dinner. this is because you and your friends are sitting there doesn't mean everyone has to pull out their phone because you have one. we are not there yet. they are novelties. hopefully over time we will superimpose more discipline around things like food and the use of your cellphone at dinner and that won't be as much of a problem. >> but as much as i like to dig a hole in the yard every weekend and i think that's important and i agree with you, we have to find ways to increase and incorporate it rather than be incorporated into it. so, check out leafs' net i think
is one of them. when i now i can take a picture of a tree, of a leaf, a wheat, flour and it will tell me everything about it and it will tell me this is this search and flour if the back of the lease is fauzi. if it smells like thyme. >> there is an application for fruit trees in new york city, too. >> i think leaf snap is the one and one for new york city is called -- which won the big app prize -- is called treesnyc. that is the stuff i'm trying to find because i'm not going to get away from the digital world. i'm going to die in a holographic coffin at some point. [laughter] so how do we incorporate this. >> this is a really long arc. this isn't a new art. it used to be that to listen to music you have to be a wealthy
person who had an orchestra played in your drawing room. and there was great for the ten people -- [laughter] - got to listen to it. but everybody else was left out. and so, you know, but technology overtime has is democratized content entertainment and news both for. think about when television cameras and everybody thought what's going to happen to our kids? and so but i think over time there is still no substitute for really good parenting, and i think parents need to pay attention to what their kids are doing and to make sure that there's a good balance in their lives and all we are taking advantage of technology they are also playing hide and seek and making mud pies and whatever.
you know, but it's about balance like everything else, and i think let's take at the image of what technology is bringing it can create communities where otherwise you wouldn't have communities. if you were, you know, a, i don't know, a disabled person who has trouble leaving home all of a sudden you can have a great community through something like facebook or twitter and being put into the world. it works both ways. >> it's about balance. we are getting the virtual hook. i want to thank the panelists for joining today. we are delighted to be with all of you. one announcement, there is a cocktail reception immediately we are back to the economy and
the unemployment rate this month has dropped to 9.1%. guest: it is good news. i like to think it is good news that somehow based on the work that we have been doing at the small business administration -- we represent half of the zero economy and half of the people working in our country today. 2 out of every three new private-sector jobs are created by small businesses. the agency has been working very hard to put the tools in the hands of small businesses. host: i pulled a number from the internet yesterday that looks at job creation by small businesses to give a snapshot of where we were. they said that in 1999, small business contributed 4.7 million
jobs to the economy. in 2010, that number dropped to 2.5 million. that is a snapshot of the slowdown in job creation since the recession hit. what is behind that number? what with the impediments of small businesses? guest: it is important to set some context related to the recession. the great recession was the worst economic downturn since the great depression, and all businesses were extremely hard hit. small businesses were hit at a more powerful rate and then larger businesses. what we have done following the recession when the recovery act was passed, that gave our agency to put more capital in the hands of small businesses because that is a large part of what small businesses need to grow to
invest in their businesses and create jobs. they need a technical assistance that we provide. our programs are another important part of our approach to support small businesses. host: i am going to give you the phone numbers because we want you to get involved with us. we would like to hear small business owners prospective. we will put those on the screen. we'd like to hear from you during this segment with mrs. marie johns. the guest: of the downturn was devastating, so we have been coming out of the worst downturn since the great depression. small businesses need access to capital, access to markets, technical assistance for their businesses to grow.
as we have seen between the recovery act and the small business jobs act and the president obama signed, we have been able to put $42 billion of capital in the hands of small businesses. we are seeing the numbers coming back. job creation is on the upswing. the recovery has not been even. we have been looking very carefully at where gaps persist in terms of access to capital and job creation. we have an emphasis at this time on underserved markets so small business owners whether a woman, a minority, a veteran, whether that business is in the rural area, that we are seeking those businesses out and connecting them with resources. host: the wall street journal has a story with this headline --
they write -- host: how can your administration help with that side? guest: that gets to the -- the counseling and technical assistance does speak to how to develop marketing plans. but the economy is not a model. is a very complex organism. that is why the good news about the jobs numbers is a good not
only for small businesses but it is restoring confidence in the economy and causing people to make decisions that perhaps they were reluctant to do previously when they did not have a job. so the fact that we are growing jobs and the economy is getting stronger means that this issue will be addressed as well. the economy has affected everyone in a very challenging way. that is why as we are working to bring more resources to small businesses, that is going to have a positive effect. host: a lot of talk on regulations and the effects on businesses. guest: before this appointment, i spent many years in telecommunications, so i know very personally the impact of regulation on business. the issue is balance. some regulation is important and
appropriate. so what we are challenged to do is make sure we are finding the right level of regulation that makes sense but does not impede a business's ability to grow and create jobs. we have just completed a very of that eight-city tour the president announced a few months ago. we went across the country to ask business owners what do you see as a regulatory burdens? where do you see opportunities for the government to address those burdens? we are taking that input and will soon be releasing a report. host: the first caller is paul from tennessee. good morning. what kind of business do you run? caller: i am looking to go into cable tv construction business.
let me take a second -- i want to ask our guest is very important question. i do not hear anybody saying it. small businesses are taking the brunt of this president's reckless spending. let me ask this lady something. the president came out saying social security people would not be getting their checks. we had $170 billion coming in. he said we did not have the money to pay that. he lied. there is $78 billion sitting on the books right now. that is not including what social security has. if my government tells me a line that they cannot pay their bills, tell me why i should invest in this economy and help
get us out of this recession by starting a small business. guest: what i would ask you to do is recheck your information because this president has been very supportive for small business growth and job creation. president obama has signed into law 17 tax cuts for small businesses. $42 billion was put in the hands of small businesses. we just recently announced the creation of 20 new micro lenders around the country that will have the opportunity to put $50 million and hands of small businesses. there are many, many important resources that would indicate that there has never been a better time to start a new small business. this is a challenging the economy. but this is an economy that the
president inherited and is making so many moves to strengthen the opportunities of small businesses. if you want to starve the cable- tv company, you should visit one of our regional offices and we would be delighted to tell you about the tools that we have for you to start your own business. host: at what point is a business considered small vs. large? guest: we have a definition of small business of being a business that has 500 employees or fewer. within that definition, the vast majority, 90 plus percent of businesses are 10 employees or less. certainly, the majority of the work that we do is focused on those companies, the smaller end of the spectrum, but we have to
make sure that we are supporting those businesses that are small but have the potential for high growth because they are terrific job creators in this country. we have a broad mission because there is a number of examples of the small businesses. we pride ourselves on being able to customize our approach. host: mary on twitter writes -- guest: we had a number of industries -- there are industry codes that we monitor and a review on a regular basis to determine the appropriate size standard to constitute a small business based on the industry sector.
small-business in the aerospace engineering category is going to look different than a small business in a restaurant category. so that work is ongoing. what i would encourage the individual who post the comment to do is to continue to comment. we are constantly looking at standards and regularly have those matters posted in the register. host: marie johns has some hoosier roots. then in washington, d.c., she served as the president of horizon in washington. -- verizon in washington. and managing member of the consulting firm before her appointment on the small business administration. let's take our next phone call. our next call is from brooklyn,
chris is a republican. caller: thank you for taking my call. i have a comment but first i would like to correct one thing that seems to be always out there, and that is that president obama inherited this economy. he ran for president. host: can i stop you? we have this debate about the overall direction. we are focusing on small business. caller: i personally do not think it is good to have a small business administration at all because we do not have a successful small businesses that have gone through them. we have entrepreneurs in america that start their own businesses that do not rely on the government. we could take all of that money and the political appointees, all of that spending would
stop, and businesses would hook up with each other the way they always have. of the notion that you are getting a bureaucrat that knows more than a small business owner is silly bank the government does not create jobs. so many people do not believe that small businesses are the answer. host: thank you very much. you worked in private industry. guest: the notion of being called a bureaucratic after 30 years in the private sector is interesting. what i would say to chris is i would love for him to travel with me and talk to the thousands of small business owners that i talk to around the country. i was recently in houston and a
gentleman who came to this country as a dishwasher, fast forward some years later, now owns five restaurants in houston. he credits his success to the support that he got from the sba. now, he did the hard work and have the skill and business acumen and it gives for running a good restaurant. we were there to provide him access to capital when that was not available anywhere else. there are countless stories like that of others who have benefited from sba programs and technical assistance that the agency provides to over 1 million entrepreneurs every year. chris is right that people start businesses in their garages and spare bedrooms. what the sba has shown is with
the resources that we provide, it is the support that they often need in order to grow to create jobs that our country needs. host: how much money is allocated for small-business loans? guest: we have a budget of roughly $700 million. we have our 7a and 504 loan programs. between the recovery act and the small business jobs act, that was roughly $42 billion in loan capacity for small businesses. the default rate varies. in terms of a general number, probably looking at 10% to 15%. host: does that number concern you quest toward i am looking at a return on investments.
do you think that a taxpayer gets a good return on that investment? guest: absolutely i do. we are constantly looking at our risk portfolio, risk mitigation, because we want to make sure that we are being very careful steward of taxpayer dollars because i am not the only business person at the sba. there are many of us who can with a private sector background and were recruited to the agency for that reason. we also have a mission that i think is crucial to make sure that businesses that have difficulty finding credit elsewhere -- many of the large banks left the small business lending market. they simply abandoned and that market. the fact that the sba can provide a government 74 loans helps banks and other lenders mitigate their risk and make the
decision to provide capital that small businesses need in order to grow. host: greg, good morning. caller: thank you for taking my call. i operate a very small automotive repair shop. the state of vermont is very small. i believe that there are many small businesses here in the state. i have gone on to sba's web site to try to find out access for capital to buy the property that i am currently operating on. as you already mentioned, i have tried to outsource banks here in my area and i am only able to get a commercial loan. i am trying to basically work out of my hip pocket. you had mentioned that the sba
had moneys available currently to help out someone like myself. i set my dvr to record your information. when i go on to sba, there is so much information. last time i went on there, i just got so frustrated. i just gave up. i am trying to keep my chin up. i employed a couple of people right now. the amount of money that i have going out for a lease, the bills for utilities, it is just incredible. if i could purchase this property, i could cut my expenses in half basically. what can you give me that are some interesting words? thank you. guest: thank you for calling. what i would urge you to do is there are two things.
you can e-mail me and it would be happy to direct you, but if you go on the web site, you can easily be directed to the information that you need in your geographic area by inserting your zip code. we have relaunched our web site a few months ago and it is a vastly improved from our former website because it is much more easily navigable. there is a lot of information on the web site, so the challenge has been to try to organize that information in a way that is easily digestible for a small business owner like yourself. go back on the website, give it one more try and insert your zip code. that will direct you to the office that is in your area in vermont, and that is the place to call to get information. that person can tell you about lending opportunities that are
available in vermont. host: sba.gov is where you can find it on the internet. i have a chart of a monthly index of small business optimism. before the recession on a scale of 100 on 10 factors, small business operators were given optimism of 91. trending in the wrong direction in june of this year, 91. i am wondering yesterday after the big drop in the stock market that the role of hope and optimism in the recovery. guest: they are very important elements because consumer confidence is really largely what underpins activity in
the market. if you have optimism about with the economy is going, he will make a decision to take a long war by that durable goods, -- is going, you will make a decision to take a loan or buy that durable good. we want to be in touch with small business owners, whether that is online, around the country, to talk to small businesses to make sure they understand that there are schools out there to help them. i have been struck by the fact that there is an awareness gap. i will a knowledge that and it is something i am working hard on. so many small businesses do not realize what resources are available. every time i have the opportunity to talk about those resources, the optimism is
palatable. i can feel and know based on the input that i get that small business owners are happy to know about those tools. host: we talk about the role -- what is your experience inside government? thewe guest: llwell, government is different from the private sector and there are challenges. at the agency, but there are many things that we would love to do. we have another overseer, congress, where we have to oftentimes rely on the legislative process in order to get the tools that we need to further improve the way that the agency operates. that is a gravity factor that we deal with. in the meantime, we are working very hard to make the agency run as effective as possible. the sba -- when our team came
in, we decided that we wanted to focus on training, building a strong capacity within the agency, as well as focus on making loans and making the other resources available to small businesses. we are working on making some organizational changes to the agency that will help us operate more effectively. we are doing everything we can based on everything we have. the government is a fascinating process. it has been very interesting and disposed of very interesting management challenges because of the differences between government and the private sector. host: let's take our next call. caller: back in the day, when i
got out in 1968, coming back from 'nam, i was informed that you had to get three refusals from the bank, but that is not what i call. i wish sba would work with governors to establish some sort of system where local guys trying to go into business have some kind of assets available through the state, because it is pretty obvious that the federal government is not going to be able to help our governors in 10 years. i just drafted an e-mail to my governor in connecticut suggesting that he get together with sba and other people to see if they cannot get more of our tax dollars in the state of connecticut -- keep more of our tax dollars in the state of connecticut. some negotiable funds that we personally could take as tax deductions as well as contributing to the economy of our state. i don't know what you think of
in idea, but i've been business, and trying to go through the sba, unfortunately, i could not get the three bank refusals gbut i wish you would comment on that. guest: thank you for your question, and you raised a very good point about the federal estate partnership. those are absolutely crucial. we are actually doing important work in that area. small business jobs, like i mentioned earlier, gave the sba a number of tools to strengthen our ability to help small businesses, particularly ied area exporting. in the next few years, 95% of market demand will be outside our country. it is imperative that small businesses are equipped to do more in the area of exporting. we are working hard to make that
happen. something we will be announcing within the next few weeks is the state trade export promotion grants that were part of the small business job act, where we will put $30 million in state hands, and every state that applies for the grant will receive funding to allow states to have better capacity locally in order to support small businesses who are interested in exporting. that is one example of a federal-state partnership that i hope you will take a look at and we will -- and will see the benefits there. regarding the loan application and the process that you described, i am not sure when you apply for a loan, but for anyone who is with me, -- anyone who is listening, if you apply for a loan through the sba some years ago, there definitely is of benefit to trying again. it is a new sba. many of the processes of change, and the requirements. i encourage you to contact your
local district office and give it another try. host: we have a question that combines small business loans and congressional oversight. the person you will hear from is a dairy queen franchise owner in texas. >> small business creates six out of 10 jobs and in the country, and if we don't have access to credit, we do not have the jobs we need. we think there is a 20% shortfall in lending this year, and the sba has been critical i fulfilling the knee, but we are still 20% short. host: what is the 20% shortfall he is discussing? guest: actually, i am not sure what he is discussing with that 20% reference. but what i heard in his message is how critical the sba's role is in providing access to capital.
host: in filling the gap. guest: one of the benefits of the small business jobs act is the ceiling size on our major loan programs, 7a and 504, was raised from $2 million to $5 million. it is very important for individuals who have manufacturing firms are franchises. they needed a larger loan size. however, more small businesses need $10,000 line of credit, $50,000 in order to purchase a new piece of equipment. the jobs at also give us the ability to increase the loan limit ofor microloans from $35,000 to $50,000. earlier this week we announced 20 new micro lenders around the country, and those really are very important resources for small businesses because while
the gentleman from texas needs a larger loan because he is the franchiser, many more businesses are looking for capital in the range of up to $2,000 or less. we are exciting about giving those opportunities -- the range of $50,000 or less. we are excited about giving those opportunities are around the country. host: you mentioned at counseling. this is in that category. is that under the rubric of counseling? will you help develop it ended the market research? guest: absolutely -- will you help develop it and do the market research? guest: absolutely. there are 900-plus small business development centers and experts in a number of different industries. market research, a business plan development, that is at the core provide, as's can
well as the score counselors. we have women's business centers that have been very effective in helping women develop business opportunities and growth companies. women are -- women-owned businesses are among the fastest-growing segments among the business community. i would urge her to contact the sba, a local resource in our community, and asked her to help get to work. host: type in your zip code for the nearest facility that can help. let's go to detroit next. this is a call from alberta, independent there -- albert, independent there. caller: the way it is going out with cutting wages for income for the poor, those are the people who buy stock. if you cannot purchase products or services, they cannot afford stuff.
if they ask about small businesses, and she is -- is. a lady asked about small businesses, and she is right. guest: as i mentioned, in the response to the earlier question, we are always looking at size standards as an issue. this is a very important input. thank you for that. as it relates to the economy in general, and you mentioned difficulty for people purchasing items and so on, the president actually agrees. that is why, now that the debt crisis debate is over, finally, he has turned his attention strictly to jobs and the economy. we in that sba -- ikn the sba had been focused on that since the beginning. i am confident that as it small businesses are able to get more resources and grow and create more jobs, that is going to have the opposite effect on the
economy. -- the uplift effect in the economy. it has happened before. we cannot climb out of the whole we are in overnight. but we are moving in the right direction. that is why i am also encouraging folks who had not thought about starting a business previously to think about it now. now is a good time to think about starting a business and growing your own opportunity in detroit. i would urge you to do so. host: our next call is on the small business owners line. caller: good morning, how are you doing? host: good morning. caller: the guy from connecticut and the guy from michigan is right. i and having a problem -- i applied for an sba loan a few years back, and you had to go through that same thing of having three turned-downs. a year ago, when president obama put that stimulus package in for
the small business owners, that was ate up within three days. i went in there, and they said it went to a small bank. but the time you go to small banks, their policy is that you have to meet with them for a smaller time. that did not work. after we go to sba and did all the paperwork, but they said meet the same bank that turned me down. -- they sent me to the same bank that turned me down. i have been in business since 1966. now they're telling me that since the economy is that i have to have good credit. if my credit is not good, how do you do that? i have been having such a hard time paying my bills. what is it that i can do to keep my business going? it just seems like it is so much -- host: sounds like you're being caught in a cycle. caller: yeah --
guest: thank you for your question. two things i would recommend if you have not looked into that i don't know how much money you are looking to get for your business, but i mentioned microloans previously. by lenders are a very good resource for small businesses and a -- micro lenders are very good resource for small businesses in the range of $50,000 or less. they tend to be smaller lenders, very focused on the small business community, i understand the community and often have a different lens on how they look at a potential borrower as opposed to a large bag. the other resource i would ask you to take a look at is community advantage. it is a new loan initiative the sba rolled out a few months ago. for the first time we brought non-depository lenders into the program. those are cdfi's or microloans intermediaries, community development companies. again, these are local, they
tend to be smaller lenders who are very connected to the community. they are mission lenders in that edition -- in addition to being lenders, the they provided technical assistance and counseling. they are also lenders who generally have a different and more tightly tuned lens to the small business community, as opposed to a bank that may not be invested in the community and may not know the small business landscape as well. community advantage and micro lenders, those are two resources i would ask you to look at to see if those to be of assistance to you. host: more from the committee on the small business jobs back last year -- small business jobs act last year. at the time of its creation,
the finance committee thought it would lead to the creation of half a million jobs. how has it done? guest: the small business lending fund is one of the few provisions from the jobs act that was not within the sba's purview. that was the role of the department of the treasury. the small business lending fund got a bit of a slow start, but treasury has recently announced that community banks are around the country have access to some of the small-business lending fund portfolio. we are expecting out to see more traction -- we are expecting it now to see more traction because money is finally out there and available for use. host: a couple of callers refer to the three refusals. is that still part of the procedure? guest: i don't believe so. i made a note to myself to check on that. i urge people, depending on when they came to the agency, and they could have a very different experience. it they have not been in touch with the sba within the last two
years, i would urge them to be in touch with us, because we have a lot of new things going on and a lot of good opportunities for small businesses to support growth and job creation. host: quickly, let me take a call from massachusetts. eddie, . -- eddie, republican. caller: you mentioned that the dishwasher -- in europe, the dishwasher is considered an apprentice. he is not even pay. here we have to give him all wage. host: eddie, just because we are almost out of time, we will take the points, the effective minimum wage and corporate tax rate on small businesses. guest: the president has recognized that the tax burden on businesses is an important factor in their ability to grow, and that is why he signed 17 tax
cuts into law since he entered office. as far as the minimum wage, that is an issue that is constantly evaluated by congress, but what i would -- i'm not sure where eddie was going with his point -- host: are small business owners under a certain threshold subject to it? guest: employers subject to minimum wage? host: if you bought two employees. there is no threshold. that is a good thing, in your estimation? minimum wage law? guest: minimum wage laws are in place for a reason. yes, that is a good thing. host: business line and. james, south carolina. caller: yes, i am here. i have dealt with the sba before, and my main situation i have run into -- i have been in business for myself beforfor ye.
i'm an electrical contractor. the paper work is so immense whenever you deal with the government program that is difficult for a startup. if you are a small business, you have to get out there and work along with everything else. but counting, whatever needs to be done. it is too much paperwork involved. it really is, i think, from my experience, the sba deals more with medium-sized business. also, ms. johns said she worked in the private sector, but the private sector is not a business owner. i would rather a business owner be any charge of such and organizations like the sba. guest: i just want to let the gentleman know that i am a small business owner. i started a small business after i retired from verizon. regarding the paperwork, you are right.
we have made some improvements in our paperwork, streamlining our processes, but we know we have more work to do in that regard. i mentioned our advantage loan products earlier to one of the advantages of the loans is that we streamline the paperwork and processing time. in response to what we've heard from individuals like you, that we needed to do that. we know we have more work to do in that regard and we have a initiatives being rolled out in the near future that we'll address that message straight we are working hard to use our technology and make our paperwork -- the requirements of the paperwork are not up our own making, but because of the law, we afterclaps certain information. but again, how we can streamline the information it streamline the information it an